Privacy Protection Statement

The protection and security of personal information is a high priority for me. Therefore, I strictly adhere to the rules of the General Data Protection Regulation of the European Union. Below you will be informed about what type of data is collected and for what purpose it is collected:

Understanding

This privacy policy is intended to inform users of this website about the nature, scope and purpose of the collection and use of personal information by the website operator, Helga Imhasly, Eternal Spring.

Helga Imhasly, Eternal Spring takes your privacy very seriously and will treat your personal information confidentially and in accordance with the law. As new technologies and the continuous development of this website may make changes to this privacy policy, we recommend that you review the privacy policy at regular intervals.

Definitions of the terms used (e.g., “personal data” or “processing”) can be found in Art. 4 GDPR

Access data

I, the website operator or website provider, collect data on website access on the basis of my legitimate interest (see Art. 6 (1) lit. GDPR) and save these as “server log files” on the server of the website. The following data is logged:

  • Visited website
  • Time at the time of access
  • Amount of data sent in bytes
  • Source / reference from which you came to the page
  • Used browser
  • Operating system used
  • Used IP address

The server log files are stored for a maximum of 7 days and then deleted. The storage of the data is done for security reasons, e.g., to clarify cases of abuse. If data must be revoked for reasons of proof, it is excluded from the deletion process until the incident has been finally clarified.

Range measurement & cookies

This website uses cookies for the pseudonymized range measurement, which are transmitted either from our server, or the third-party server to the user’s browser. Cookies are small files that are stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

If you do not want to save range-measuring cookies on your device, you may object to the use of these files here:

Popular browsers offer the preference option of not allowing cookies. Note: There is no guarantee that you will be able to access all the functions of this website without restrictions if you make the appropriate settings to deactivate cookies.

Session cookies

On my pages I use so-called “session cookies” to facilitate the use of my website. These are small text files that are only stored for the duration of your visit to my website, on your hard drive and depending on the setting of your browser program when you quit the browser, the temporary “session cookies” are deleted. These cookies do not retrieve information stored on your hard drive about you, and do not affect your PC, or your files. Most browsers are set to automatically accept cookies. However, you can deactivate the storage of cookies, or set your browser to inform you about the sending of cookies.

Internet Explorer: Delete and manage cookies

Safari:  Safari for macOS Sierra: Manage cookies and website data using Safari

Chrome: Clear, enable, and manage cookies in Chrome

Firefox: Enable and disable cookies

Opera: Cookie preferences

Collection and processing of personal data

Helga Imhasly, Eternal Spring collects, uses and transfers your personal information only if permitted by law or if you consent to the collection of data.

Personal information means all information that is used to identify your person, and which can be traced back to you – such as your name, e-mail address and telephone number.

Which data is stored?
  • Contact form: I process data such as name, e-mail address, phone number and content information from the contact form.
  • Online appointment bookings: I process first name, last name, e-mail address, phone number, Skype-ID (optional entry), date of birth (optional entry), content information such as topic of treatment (optional entry). For the online appointment booking I use the service “Acuity Scheduling” see also Acuity Scheduling Privacy Policy
How is the data used?

I process personal data only with explicit permission of the users concerned, and in compliance with the applicable data protection regulations.

Why is the data processed?

The processing of personal data takes place based on our legitimate interest to fulfill our contractually agreed upon services, and to optimize our online services. You can also visit this website without giving any personal information.

To improve my online offer, I save (without personal reference) your access data to this website. The access data may include for example the name of your Internet service provider. Due to the anonymization of the data, conclusions about your person are not possible.

Handling contact information

If you contact me as a website operator through the offered contact options, your details will be stored so that they can be used to process and answer your request. This data will not be disclosed to third parties without your consent.

Acuity Scheduling

For the purposes of Article 26(2) of Directive 95/46/EC, the transfer of personal data to processing undertakings in third countries which do not ensure that an adequate level of data protection has been established, Eternal Spring has completed the EU Data Transfer Agreement with Acuity Scheduling.

Google Analytics

Due to our legitimate interests, this website uses for the optimization and analysis of our online offer within the meaning of (Art. 6 (1) lit. GDPR) the “Google Analytics” service offered by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses “cookies” – text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the US and stored there.

Google LLC complies with European data protection law and is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

This website accesses the IP anonymization feature. The IP address of the users is shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases, the IP address is initially transferred unabridged to the United States to a Google server and shortened there. This reduction eliminates the personal reference of your IP address. The user’s IP address provided by the browser will not be combined with other data stored by Google.

Under the terms of the Order Data Agreement, which we have created as a website operator with Google Inc., the information we collect will be used to compile an evaluation of website activity, and to provide services related to internet usage.

The data collected by Google on our behalf will be used to evaluate the use of our online offering by individual users – for example, to generate activity reports on the website to improve our online offering.

You have the option to prevent the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all features of this website without restriction if your browser does not allow cookies.

Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link leads you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=en

Alternatively, by clicking on the link “Disable Google Analytics” below, you prevent Google Analytics from collecting data about you within this website. By clicking on the link “Disable Google Analytics” you download an “opt-out cookie”. Your browser must allow cookies to be stored. If you delete your cookies regularly, you will need to click on the link each time you visit this website.

Disable Google Analytics

Here’s more information on data usage by Google Inc .:

Rights of the user

As a user, you have the right to receive free information on request about which personal data has been stored about you. You also have the right to correct incorrect data and to restrict or delete your personal data. If applicable, you can also claim your right to data portability. If you believe your data has been processed unlawfully, you can file a complaint with the appropriate regulatory agency.

Deletion of data

If your request does not conflict with a legal duty to store data (e.g., data retention), you have the right to delete your data. Data stored by me will be deleted, if the data is no longer necessary, and there are no required legal retention periods. If deletion cannot be carried out because the data is required for legitimate legal purposes, data processing is restricted. In this case, the data is locked and not processed for other purposes.

Right of objection

Users of this website may exercise their right of objection and object to the processing of their personal data at any time.

If you would like a correction, blocking, deletion or information about the personal data stored about you, or if you have questions regarding the collection, processing or use of your personal data or if you would like to revoke your consent, please contact Helga Imhasly, Eternal Spring at the following e-mail address: helga@eternalspring.ch